Disclaimer and Privacy Policy

This website contains information supplied by third parties, as well as links to other sources of information. Such information is provided, or accessed, for the benefit of those utilizing our site and eShipper (and authorized partner Ship Expert) has tried to ensure that it is correct. However, eShipper/Ship Expert is not able to guarantee the accuracy of such information and therefore does not accept any liability or responsibility that may arise in reliance upon it, including lost or damaged goods and any direct, indirect, incidental or other damages.

eShipper/Ship Expert reserves its right to make improvements and/or changes to the information contained on the website at any time without prior notice.

Information such as your contact information, e-mail address, and payment information are only collected when you voluntarily provide them (online purchase of shipping, addition to an e-mail list, etc.) NONE OF THIS INFORMATION IS SHARED WITH ANYONE OUTSIDE of eShipper/Ship Expert.

IP addresses are vigorously collected while using eShipper in order to reduce and prevent tampering, fraud and illicit transactions.

USING STOLEN PERSONAL INFORMATION OR CREDIT CARDS MAY CONSTITUTE A CRIME. WE COOPERATE WITH LAW ENFORCEMENT AND ANY BANK TO ASSIST IN THE CONVICTION OF PEOPLE ATTEMPTING TO COMMIT CREDIT CARD FRAUD OR IDENTITY THEFT.

By using this website, customer agrees to abide by all the terms and conditions relating to the specific carriers below:

  • Federal Express Terms and Conditions
  • Purolator Terms and Conditions
  • DHL Terms and Conditions
  • UPS Terms and Conditions

Actual weights of the individual shipments will be based on the relevant carrier's formula for dimensional weights. If the dimensional weight exceeds the actual true weight, the carrier's calculation of the dimensional weight will always apply. In such cases, the client acknowledges that their credit card will be charged the difference between the actual weight and the dimensional weight once that data has been provided by the carrier in question. eShipper/Ship Expert investigates all claims for refunds and a claims agent will be able to provide an update once the investigation has taken place. Refunds are processed based on the results of the claim investigation, carried out by the Carrier and not Ship Expert/eShipper/Canada Worldwide Services.

Client also acknowledges that they may not sign up for eShipper services if they already maintain an active account with any of the carrier's listed in this Disclaimer.

By using this website and its contents, you automatically agree to its terms and conditions.

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